Warp Records Limited – Privacy Policy
Warp Records Limited ('we') are committed to protecting and respecting your privacy.
This policy (together with any other privacy or fair processing notice that we may provide from time to time ) sets out the basis on which any data including personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting websites operated by us or using our services you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 2018 (the Act), the data controller is Warp Records Limited of Unit L, Spectrum House, 32-34 Gordon House Road, NW5 1LP
Information we may collect from you
We may collect and process the following data about you:
Information you give us
You may give us information about you by filling in forms on sites operated by us (our sites) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you subscribe to our newsletter, search for a product, place an order on sites operated by us, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, when you enquire about our artists, releases and events, and when you report a problem with our site. The information you give us may include your name, shipping address, e-mail address, the company or publication you work for and your time, your business address, phone number, social media handle, and preferences in receiving marketing from us and our third parties and your communication preferences. We will not have access to your financial and credit card information but this will be collected and held securely by our selected payment processor.
We do not envisage that we will hold any “special categories” of more sensitive personal information about you or information about criminal convictions. This website is not intended for children and we do not knowingly collect data relating to children.
Information we collect about you
With regard to each of your visits to our sites we may automatically collect the following information:
- technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
Information we receive from other sources
We may receive information about you if you use any of the other websites we operate or the other services we provide. In this case we will have informed you when we collected that data that it may be shared internally and combined with data collected on this site. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.
Cookies
Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. For detailed information on the cookies we use and the purposes for which we use them see our Cookie policy.
Uses made of the information
We will only use your personal data when the law allows us to. Most commonly, we will use this information:
- to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
- where it is necessary for our legitimate interests (or those of a third party), including to provide you with information about our artists, releases, events and goods and services we offer that we think may be of interest to you;
- to notify you about changes to our service;
- to ensure that content from our site is presented in the most effective manner for you and for your computer;
- where we need to comply with a legal or regulatory obligation
Information we collect about you
We will use this information:
- to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
- to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
- to allow you to participate in interactive features of our service, when you choose to do so;
- as part of our efforts to keep our site safe and secure;
- to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
- to make suggestions and recommendations to you and other users of our site about artists, releases, events, goods or services that may interest you or them.
- Information we receive from other sources
- We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
Disclosure of your information
We may share your personal information with any member of our group, which means any of our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
- Third party service providers (such as distributors to send you updates and digital products and marketing platforms to send you press releases and announcements ) that may require the data for their business purposes. We do not disclose information about identifiable individuals to such organisations, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have purchased particular kinds of products on any given day).
- Event partner(s) who provide services for our events such as co-promoters, ticketing agents or venues to enable them to run the event on our behalf or notify you if there has been a change to the event or provide important event information.
- Analytics and search engine providers that assist us in the improvement and optimisation of our site.
We may disclose your personal information to third parties:
- In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets. If Other People or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
- If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of Warp Records Limited, our customers, or others.
Third Party Links
This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
Where we store your personal data
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the processing of your details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. Warp Records Limited will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
All information you provide to us is stored on our secure servers. Any payment transactions will be processed by our selected payment processor using encrypted technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
Your Rights
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at editor@warprecords.com.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Access to information
Under certain circumstances, by law you have the right to access information held about you. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
Changes to our Privacy Policy
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.
Contact
Please contact us if you have any questions about our privacy policy or the information we hold about you by email at: editor@warprecords.com or write to us at: Warp Records Ltd., Spectrum House, 32-34 Gordon House Rd, London NW5 1LP, ATTN: Data Protection Officer.